Accounting controls can be seen as a barrier to innovation. But as an American Accounting… Read more »

Multiple-question satisfaction surveys may not be as effective as you think? One loyalty guru is… Read more »

Choice is a wonderful thing, but when US psychologist Barry Schwartz went shopping for jeans… Read more »

Having an app for your company is often considered a must in business, but do… Read more »

Change programmes can fail to produce the expected results, but it doesn’t have to be… Read more »

Businesses must be flexible to survive. Sally Fisher explains how to turn organisational change to… Read more »

Few disciplines polarise opinion more sharply than brand valuation. Practitioners and small businesses need to… Read more »

The retail sector has had a tough few years, but there is still plenty to… Read more »

Dr Brian Atkin explains how organisations can balance supporting services with their core business, and… Read more »

In light of the recent uncertainties in the UK, businesses have been questioning the robustness… Read more »